Data Usage

1.Does the 30-day validity of additional purchased value packages across months count as a cross-month calculation?

Yes, it counts as a cross-month calculation.

2.What is the order of mobile data usage?

The order of mobile data usage is: “Carryover data from last month — Validity period data packages — Current month’s plan data.”

3.What is the carryover plan for data?

For local data, if not used up in the current month, it can be carried over to the next month. If you purchase Plan A, all unused local data (including plan data and value packages) will accumulate for the next month, but overseas data will not carry over or accumulate.

4.How is billing handled after data is exhausted?

Once the plan data is exhausted, any additional usage will be charged at standard rates. It is recommended to purchase a data value package as soon as possible.

5.What are the differences between different data value packages?

Data value packages are regional. For example, a local data value package refers to data packages used within Singapore. Therefore, please pay attention to select the appropriate data package for your region when purchasing.